Welcome to the

XIVth Conference on Stochastic Models of Manufacturing and Service Operations

Towers Hotel, Castellammare di Stabia (NA), Italy, June 9 – 14, 2024

We are happy to invite you to the XIVth Conference on Stochastic Models of Manufacturing and Service Operations - SMMSO 2024. The Conference is organized by the University of Naples Federico II, and will be held at the Towers Hotel Stabiae Sorrento Coast in Castellammare di Stabia, Naples, from June 9 to 14, 2024.

Towers Hotel


SMMSO 2024 is the fourteenth in a row of successful conferences held every other year since 1997 in Europe. The conferences started in Greece (1997, 1999, 2001, 2003, and 2005) and moved to other countries (Netherlands, 2007, Italy, 2009, Turkey, 2011, and Germany, 2013) after returning to Greece in 2015, Italy in 2017 and in Germany in 2019, while the 2022 edition was held in France. The conference names slightly varied from year to year before the name SMMSO was established in 2009, during the first Italian edition of the conference. In 2024, SMMSO comes back to Italy with a rich program bridging research and practice in manufacturing and service operations. For more information on past SMMSO conferences and publications, visit the official website smmso.org.


The aim of SMMSO 2024 is to present state-of-the-art research results in the development and analysis of stochastic models for the design, management, and control of manufacturing and service system operations that are subject to unpredictable variations and disruptions. In particular, the role of modeling and advanced analytics for the analysis of manufacturing systems in the era of Industry 4.0, cyber-physical systems and sustainable development will be discussed in cooperation with industrial stakeholders. Typical topics covered in SMMSO 2024 include, but are not limited to:


The format of SMMSO 2024 is identical to that of the previous SMMSO conferences:

Be careful, speaker attendance is mandatory.

This conference location is exceptionally well suited for taking an accompanying person with you. Castellammare di Stabia is located just at the beginning of the "penisola sorrentina". The hotel has a shuttle service connecting with Vico Equense, where it is possible to take the Circumvesuviana train to reach any destination between Naples and Sorrento.

This format played a significant role to form a network of researchers specializing in stochastic modeling of manufacturing and service systems.